What is a PBX phone system? PBX stands for Private Branch eXchange. In simple words, this entails interconnecting of hardware, software and cables. The telephone and other supporting equipment are the important items here.
When starting off, you can opt to set up and host everything within the office or go for virtual private branch exchange network that brings cost-effective monthly charge. Virtual private branch exchange allows you to use just one IP address for all your phones. This provides you with better performance and flexibility, especially in the aspect of handling large volume of outgoing calls. A private branch exchange network also has several advantages. For example, it allows interconnecting of multiple telephones with its multiple cables and it is able to route outgoing calls through different extension numbers.
There are many options available to you in terms of PBX phone systems. If you want something cheap and affordable, you can choose from Ambit, Celanese, Comverse, ShoreTel, and Trane. For those who have large business requirements, there are also options like Motorola, NEC and ShoreTel. On the other hand, small businesses usually go for smaller brands like Microsoft Exchange or Sun Microsystems.
Some of the features that you should look for when shopping for a PBX phone system include auto attendants, voicemail, call forwarding, call waiting, auto attendant, night service, call transferring, call transfer, voicemail, etc. Voicemail can be handy when you receive a lot of calls in a short period of time. Most auto attendant feature has video display and record your voice for you. The voicemail feature allows you to store recorded messages for you to reference later. Call forwarding directs calls to outside call centers where the company can handle the calls.
A PBX phone system uses high-quality phone lines along with a computer network. The IP system enables a user to obtain caller information from a variety of sources, including the Internet and intranet. The computer network provides connection between the IP phones and other IP enabled equipment like modems, routers, and cable ties. The internet protocol, or IP, is a method that provides Internet protocol (IP) packets with data rates. This is how IP phones work.
One of the biggest advantages of using VoIP services is that they eliminate the need for long distance charges. This means that the company does not have to pay for long distance phone charges when it’s doing business with clients all over the country. With a traditional telephone system, a company would have to buy long distance phone services from a local carrier. Then when it receives an incoming call, the carrier would pay the company for the call. This could cost the company thousands of dollars each year. In addition, there are other costs that come along with using these services, such as customer service charges for answering calls, maintenance of existing infrastructure, and so on.
Another advantage of IP phone systems is that they provide caller identification, or caller id, which allows people to identify who they are calling. Without caller id, businesses could be forced to cut their staff off from the company altogether because nobody could be held accountable for making important phone calls to customers, clients, and employees. Most business phone systems also offer virtual PBX services and extension service that can enable companies to handle several extensions. With this kind of IP service, a business can expand its operations by having one IP number that serves all of its customer locations.
The fact is that any business can now benefit from telephones and IP connection at a lower cost than ever before. If you’re a current user, then you should take some time to learn more about how telephones and IP system can help your business. It’s never been easier to make phone calls without worrying about large bills and late fees. So while you’re still employed at your current job, start learning about how telephones and IP system can save you money!