p>The pros and cons of VoIP are important to every business that uses it. If you use a mobile device to conduct your business, this can be especially useful in helping you stay in contact with clients and suppliers. If you use a public switched telephone network (PSTN), then your mobile device is much more affordable than those on the PSTN; as well as being portable.
One of the advantages of using voice technology is the fact that you do not need a modem, even if you have access to high-speed internet. This makes it very appealing to small businesses because they may not have the budget to upgrade their telephones or have the available bandwidth to accommodate the extra demands of VoIP. Another advantage is that the voip uses your existing internet connection to make telephone calls. This allows your office to utilize the same connections as your clients. Your VoIP service provider will manage your phone number list so that all calls made to your mobile number will be tracked. This means that even if you switch your connection, your clients will still be able to reach you.
As previously mentioned, the main disadvantages of using voiP are the lack of portability and the cost of maintaining a dedicated staff to answer calls. If you are only using your internet connection to make local telephone calls, then there is no problem. However, if you have investors or other people taking calls from your office, then you have to add an additional line. This can be a problem if you only use your mobile phone to make local calls – imagine how annoying it would be if all of your calls were return calls! For this reason, many startups are considering a virtual receptionist to handle all of their calls.