VOIP for small businesses is the perfect choice for a flexible communication solution that saves money while providing increased functionality. It provides the ability to connect with existing customers as well as attract new ones at exceptional rates. VOIP offers the same advantages as a standard phone’s service and even more advanced calling features, such as auto attendant, voice inward dialing (DSH), direct inward dialing (DDI), and business to business conference calling.
In order to select a business voip phone service for your company, you must know what your needs are before you begin comparing all of the available plans and service options. Your business needs will dictate the type of plan, features, price, and other choices that are best for you. This article presents a company description of some of the more common business voip phone system features. These are typically the first things you will look for when comparing plans.
One of the most important business voip phone service features is the ability to send and receive calls over the internet, even to voicemail. There are a number of different options available for sending and receiving calls over the internet; however, many of these systems allow you to do both using a single service rather than using several different services. Some of the most popular internet calling methods include Yahoo Messenger, MSN Messenger, AIM, Skype, Google Talk, and Vonage.
Another feature that is becoming increasingly user-friendly is business voip phone service with voice mail. Many business voip providers include this useful feature in their packages as an add-on. Voice mail is simple to use; simply dial the number and speak into the microphone, which then registers your voice and record your message. If the message is sent while the phone is ringing, the recording will be saved on the phone, and you can retrieve it at any time. This voice messaging service also includes message delivery confirmation so the recipient does not get the message while in the midst of making or receiving calls.
Customer support and mobile apps are other business phone system features that a business phone system must include in order for it to be a worthwhile option. A company description that does not provide information on how to troubleshoot a problem, resolve it, or even know where to go for help if the problem arises should be avoided. Find out what the average length of support calls are before choosing a company description.
Video conferencing is another area where business VoIP phone service differs from traditional phone service. Most traditional calling features, such as call waiting, hold or place by date are not available with a video conferencing service. However, most companies offer some form of video conferencing capability for free with their traditional phone service plan. Some companies offer this service free with certain plans while others require a small additional fee. These fees are generally insignificant compared to the benefits of video conferencing.
Business VoIP phone service is usually offered as either a hosted solution or through a private line connection. Hosted solutions allow you to have your own IP address with which to communicate, but the cost is much higher than a private line connection. Businesses often get started with a hosted solution because it is less expensive.
All these features can make business VoIP phone service an attractive option for small businesses. Prices are reasonable and the advanced features will entice most customers to buy into a plan. Businesses can get started without having to put a huge capital investment into their new phone system. There are plenty of options on the market from which to choose. With a little research, you’re sure to find a VoIP phone service that will meet your needs.