Today, it is easy to find companies that are adopting VOIP technology. As technology advances, more companies are moving to VOIP. The two most common choices are the traditional landline system and VOIP phone. Businesses need to determine which option best meets their needs. Both options have their pros and cons, so knowing them well will help a company make an informed decision.
A small business can use a small business VoIP phone to replace its existing phone system. It offers many of the same features and functions as a traditional landline system. With a small business VOIP phone, a company can eliminate long distance costs and be in contact with customers without having to hire a full-time virtual receptionist. All calls made between the small business VOIP phone and the Internet are made at the businesses’ expense.
Many small businesses can also use their Internet connection to make and receive calls with a small business voip phone system. Some small businesses are using their high-speed Internet connections to conduct business over the top. This saves businesses time and money. Internet services such as DSL or Cable may not be suitable for all VOIP applications and should be considered carefully when choosing a VOIP provider.
While there are many advantages to business voip phone systems, they do have some limitations. Unlike landlines, there is no voicemail or email function for outgoing calls. Phone numbers can’t be forwarded to cell phones or email. Also, some businesses may be hesitant to use VOIP due to the cost. For these people, there are options available to VOIP phone systems that don’t require large amounts of start-up fees. Several organizations that operate smaller operations can set-up their own VOIP service using an analog telephone adapter (ATA), a switch, and a telephone jack.
In addition to an ATA, your small business voip system can also utilize a cloud-based PBX service provider. A PBX service provides the functionality of a traditional PBX with the cost savings of a cloud-based solution. The major advantage of a cloud-based PBX system is its low maintenance cost. Your business voip phone system can automatically record all incoming calls, and can route them to any of the participating numbers in its network, which eliminates the need for you to manually manage call routing.
If your office prefers to go with an IP-based phone service rather than a cloud-based one, there are a few basic options. Two popular IP phone service providers include RingCentral and Call Away. With both RingCentral and Call Away, your small business voip system will provide access to voicemail, email, call forwarding, caller ID, call waiting, fax and more. There are a few plans offered by each company:
Basic plans from both RingCentral and Call Away offer unlimited local calls, but there is no extra value added by choosing this basic plan. The higher plan prices from these providers include a number of additional features that are unique to their companies. With the basic plan, a business owner can call anywhere in the world for free. Additionally, they have a number of features available through the phone service including voicemail, web-based conferencing, and more.
All of the major providers offer cable one way phone solutions. Cable one way phone services are typically used by small businesses and home offices that are not located in an area serviced by a cable line. Unlike traditional phone services, a cable one way phone system provides you with a permanent phone number that is linked to your email address. There are a number of options to choose from, including toll-free numbers, which can be used in conjunction with your auto attendant and virtual numbers that can be called from a hosted voice mail box. Each month, there is usually a nominal fee that is charged to continue using this service.