p>VoIP for small businesses is the talk of the town right now, with companies like Vonage, RingCentral and Skype having a growing user base and making plans to expand into new markets. However, with all these choices it can be difficult for a small business to choose which service is right for them. The good news is that there are pros and cons to using all of these services, and knowing which one is best for your own needs can help you decide which is right for you. There are three main cons to using VoIP, which include high start up costs, limited availability, and no mobile app.
High start up costs – If you are a small business, then you will have to deal with high start up costs when it comes to getting a VoIP service. This means either buying your own equipment, or finding a partner to provide the hardware and software for you. When you consider the cost savings that you will get by cutting out the middle man, and the fact that video conferencing won’t require any hardware at all, you can easily see how much better off you’ll be. Plus, with all the apps available on some VoIP services, you can actually get your employees trained how to use these programs as well! There are apps available for Windows and Mac that can be used for a multitude of tasks, and often free video conferencing is included with the service, so you won’t have to worry about spending money on separate video conferencing equipment.
Limited availability – Even though everyone is talking about VoIP, and it’s quickly becoming the largest communications technology trend on the planet, Vonage isn’t even one of the top providers in the market. This means that Vonage can be a limiting service, because the competition is so fierce. Even though most VoIP services offer hundreds of international locations, Vonage only offers the US, UK, Germany, Canada, Sweden, and Japan. If you do happen to find a good VoIP service provider somewhere else, you may be waiting a while for your call to come through. This can be frustrating for business owners who need to contact their customers immediately. So if you have a large business or office, and you’re thinking about switching to Vonage, keep in mind that it may not be able to keep up with the competition for very long.