Hosted PBX – A Cost Efficient Way Of Providing Telephony To Your Employees
Traditionally, a small business PBX (Private Branch Exchange) is simply a phone switching system that handles incoming and outgoing calls on behalf of the company’s internal users. A PBX is linked to the public switched phone network and therefore automatically routes outgoing calls to specific extension numbers. Some companies still use the old phone system with three extension numbers, while most modern companies use new IP-based private branch exchange networks (PBXs). One major advantage of a private branch exchange is that it eliminates the need for a central switch or a rack of servers.
A virtual PBX can make your office much more productive. You don’t have to purchase or man a large office phone system. Instead, you can add extra circuits to your existing phone system and route calls through them. This greatly reduces the overhead that you will incur with your phone system. In addition, you don’t have to pay the high costs associated with having multiple phone lines.
Switching to a virtual PBX will also allow small companies to save money. When switching to a virtual phone system, switching vendors is usually a small investment. You do not have to pay the high costs associated with having multiple phone lines. If you are a small business owner who needs to handle a lot of calls each day, then this may be the perfect solution for you. You won’t have to hire as many employees to handle your calls.
A third advantage to switching to pbx systems is that many service providers offer highly functional packages for small businesses. You will find easy to install pbx software packages that have a wide range of features. Many service providers even offer customizable modules so that you can get the functionality you need for your business without having to change your existing phone system. The service provider will take care of the rest, including the integration of your call recording equipment and the implementation of the necessary routing software.
Some small business phone systems also have inbuilt caller ID displays. This feature makes it possible to identify callers during busy times. Caller ID solutions are available with digital and analog voice options. The digital option has the ability to display callers even when the user is away from the office or simply has a busy signal. Digital systems can also be set up to send text messages to your customers when they land on your office phone line.
Another way to save cost with a hosted PBX is to use a virtual pbx service instead of renting hardware. Cloud services offer cost savings compared to most onsite hosting solutions. A virtual PBX can be hosted in the cloud and data moved and updated on a regular basis. The data is stored in a reliable and secure server and data can be accessed on any computer with an internet connection. Cloud hosted pbx offers excellent cost savings and ease of access from anywhere.
Virtual pbx systems work as virtual extensions of a business phone system. When your employees move from place to place or when business takes a different route, they still have access to the same private branch exchange. Switching over to a virtual arrangement offers additional cost savings. Switching only requires contacting your private branch exchange provider and inform them that you want to make the switch to a virtual arrangement.
With hosted pbx, your business can cut telephone calls costs and improve productivity. Most providers include features like auto attendant, find me follow me call forwarding and voicemail. In addition, many businesses now use web-based applications that help customers in checking their e-mails, accessing spreadsheets and scheduling telephone calls. These services ensure that companies can keep track of employees’ activities, whether these are official or personal. Hosted pbx is a cost saving measure and an efficient way of running your business.