There are many benefits to implementing VoIP, but the main benefit is the reduced costs. Implementing a small business VoIP solution enables small businesses to cut telecom bills by approximately 20 percent and improve employee productivity and profitability. There are three categories of small business VoIP solutions to consider: On Premise PBX, virtual PBX, and hosted VoIP. Each solution has its own benefits and limitations, and a comparison of the three can help you make the decision based on your unique needs.
Enterprises often have problems managing their phone systems and staying organized, which can negatively impact the day-to-day functioning of the business. Hosted small business voip pbx systems are very easy to integrate into an existing PBX system and do not require any specialized software or hardware upgrades. There are several advantages to using a hosted VoIP solution. One of the key benefits is that it provides virtual telephone access, which means that employees do not need to know how to use the hardware in order to connect to the system.
Virtual pbx solutions allow companies to manage their communications expenses more efficiently. The virtual pbx services that are provided to work just like traditional telephone lines, except for the fact that they are integrated with the company’s existing network infrastructure. It is possible to add voice, data, fax, and all the other features available on traditional phone systems. The main disadvantage is that the costs associated with the implementation are greater than for an IP-based solution, such as a hosted VoIP system. Smaller businesses may not be able to justify the cost savings from hosted pbx unless they have other needs for the same features that a larger company would require.
Hosted telephony solutions provide a number of different options for companies that are considering a VoIP-based business phone system. The most popular types of systems are third-party hosted PBX systems. These providers are organizations that lease the internal infrastructure and control aspects of the solution while providing hosted services to their clients. For a small business, this may be the best option because it gives them a streamlined solution for managing calls with the assistance of a trained representative. The service provider takes care of the technical issues that often come along with developing a voip-based system, which may include the integration of the internal switch and hardware.
A third alternative is to purchase and implement an in-house system. The process of purchasing and integrating an in-house system can be complex and time-consuming, making it less appealing for many small businesses. One of the benefits of a hosted solution is that it reduces the initial cost of implementing the system. The process begins by selecting the most appropriate phone lines, which may include circuit switching equipment, or business telephone lines. Once these lines are acquired, the phones that will be used are configured, installed, and connected to the internet so that the internet is able to make use of voice capabilities.
Most small businesses eventually move on to switching to a hosted VoIP-based phone system. There are benefits that make this process more appealing than the in-house alternatives. For one, a hosted solution has access to all of the same features as a third-party provider. This includes support for multiple network carriers, automatic connectivity with existing data networks such as WAN Infinity, gateway protection, and advanced phone handling features including auto attendant, call queueing, conferencing functions, and find me follow me call forwarding. Many of the hosted plans also provide extra services, such as voicemail, call forwarding, and find me follow me call transferring.
Aside, from the in-house solutions provided by third-party providers, small businesses can also use third-party software applications to integrate with their existing phone service provider. These softwares allow integration of features from the leading providers including Vonage, T1Trac, and GrandeStar. Some of the additional features include advanced call accounting features, like invoice consolidation and call detail reports. Software applications may also allow users to integrate voice and data transfer features, such as Voice over Internet Protocol (VoIP). Automatic redial to traditional phones is also possible, as is automated calling numbers that include fax numbers.
In order to ensure that VoIP is a good fit for a business, it is important for owners to evaluate how it will work with their existing infrastructure. Many small businesses have found that switching to a PBX with a hosted solution has been beneficial, as the system has enabled them to implement features that they could not afford for the previous decades. Small businesses should be able to save money and reduce expenses by integrating VoIP with their business phone lines. This is particularly helpful if the phone lines are more than 20 years old and if maintenance and operating expenses are also too high. Many phone companies that offer VoIP services also have special packages that can be used by small businesses.