p>Virtual PBX solutions are becoming increasingly popular and provide many advantages to small businesses. The term virtual simply refers to a telephone system that is not based on a particular phone line, but instead is hosted on an external server and works just like one. It is usually available for low-cost or no cost to the customer and offers significant cost savings over purchasing and maintaining a commercial phone system. Virtual PBX solutions allow the business owner to install a virtual phone system within their existing data network infrastructure. This allows easy customization to fit your business needs.
Virtual PBX solutions provide a number of features such as auto attendants, find me follow me call forwarding, voicemail, virtual receptionist, voicemail to email and virtual call screening. These and many more can be custom programmed to fit the exact requirements of each small business. A virtual receptionist can take calls with no extra equipment to handle calls for the business owner. All incoming and outgoing calls are handled by the business owner through the proper software system. Auto attendant provides the business owner with an automatic attendant that greets customers and provides them with information as they call.
There are numerous vendors offering virtual PBX solutions for all types of businesses. There are many excellent vendors offering hosted solutions as well. If you are looking for a hosted solution, it is important to select a vendor that is experienced with virtual PBX offerings and has an outstanding reputation. If you select an experienced and reliable vendor, they will be able to offer you great support and guidance to ensure that your business runs smoothly.