VoIP for business uses the technology of packet switching to route calls through internet connections rather than a public switched telephone network (PSTN). In a way, it is like telephony in the world, but instead of using individual telephone lines, your calls are sent through an IP system. This technology can be used to eliminate or reduce costs associated with international long distance calls as well as reducing or eliminating expenses associated with landline communication.
When VoIP was first introduced, it provided a solution for businesses that did not wish to invest in a full VoIP solution. The primary requirement was, however, to have an analog telephone system (known as an ATA.). In addition, some businesses did not desire to make the investment in a VoIP phone system because they already had an IP telephony system. Because of this ATA-based telephony systems were not widely used. But with the increasing demand for VoIP by businesses and the implementation of low-cost VoIP alternatives by carriers, IP-based voice over internet protocol has been made available to IP-based telephone networks.
Now you can get cheap VoIP services that can route voice calls over the internet protocol (IP) rather than using a public switched telephone network. Many companies offer this service as a bundled solution with their voice and data service plans. They may offer VoIP calling for free or at a reduced rate. And some even offer it at no cost at all.
A VoIP solution offers many advantages. Apart from the ability to save money on long distance calls, it allows you to make phone calls from any location – office, home, or internet connection. This removes the requirement for an extra telephone line, thereby saving money on monthly bills. Moreover, with a properly implemented voip solution, you can enjoy improved voice clarity as well as better call quality.
A VoIP phone system allows you to use a standard analog phone. It also offers the functionality of a voicemail device as well as an answering machine. You can use an analog terminal adapter or a high-speed internet connection for making calls. The advantage of using an analog phone is that it has a much better range and allows you to cover more area with the same number of calls as a conventional phone does. However, an analog phone will not offer the same flexibility as a digital one.
A VoIP system is ideal for a business because it provides a reliable, scalable and cost-effective alternative to voice communication. Most VoIP systems are based on a computer network. And in most cases, the network is set up internally by the provider. However, there are companies that offer hosted voip systems – whereby the system is hosted by a third-party vendor and then leased by the customer.
There are different types of IP telephony services that are currently available. The most popular one is called business trip. Businesses can get hosted voice systems that are integrated with web applications, email services, and telephone applications as well. But it is important that businesses opt for hosted solutions only. A hosted system is advantageous because it eliminates maintenance costs, and the solution is easy to manage and administer.
Most VoIP systems use regular phones as well as computers. The good thing about business IP phone systems is that you do not need a special telephone, as all the calls are made directly to your IP phone. In addition, you do not have to install any additional hardware as all the calls are made through your IP phone. There are some common IP telephony services that include conference calling, IVR, broadband internet phone, auto attendant, live chat and video-voice conferencing.