VoIP For Business Telephone Service
Business telephone service is typically provided through the use of a dedicated business phone line or a company’s existing telecommunication services. With the advent of Voice Over IP (VoIP), this is no longer the case.
The two popular options are Small Business VoIP and the traditional landline. Let’s look at both and see how they compare.
In the first case, business phone lines are being moved from the phone trunk (which would be a large building) into a smaller network, like a home or apartment unit. VoIP uses the existing telecommunication system to transfer calls. Businesses usually pay more for VoIP than conventional landline service, because it relies on fewer phone calls per minute. However, there are still some advantages to using VoIP over traditional POTS.
Businesses using VoIP can be much more competitive when it comes to cost per call. Because VoIP can work with multiple telephone carriers, a business can save money while still increasing its profits.
VoIP can work in conjunction with the existing telecommunications network and it can work on an IP network rather than an analog one. With analog service, the phone system has to be converted to IP before it can handle calls.
In addition to the savings, there are some drawbacks to Small Business VoIP as well. There is no local answering service, which means you cannot receive help during an emergency if you are in a different location. Also, when a local number is provided, a local toll-free number may be provided, and this is not always an option for long distance calls.
In addition to the drawbacks, there are advantages to using Small Business VoIP, as well. Business telephone systems that include both a traditional telephone line and a VoIP service will give businesses a complete telephone system. This includes answering, call forwarding, caller ID, voicemail, and voice mail, among other features.
There are also several VoIP resellers available, so a business will be able to take advantage of the best features of both systems. When considering which provider to use, look for a company that has experience in the field. VoIP has already been used for several years, so it has enough experience to offer a reliable service with a high level of customer service.
When searching for a business telephone service, look at how it works. A company will typically offer both a traditional phone line and a VoIP service. The most common features offered by companies include long distance, toll-free, residential, fax, toll-free, conference calling, and VoIP hosted services. Look for the features that fit your needs and the size of your business.
Large business firms will want a larger VoIP service than small businesses do. If the number of phone lines is limited, a business will want to make sure it has an option that offers the ability to switch from a traditional phone line to a VoIP line as needed. In addition, a business should also look at options that provide dedicated lines, so the business doesn’t have to share a line with multiple users.
Another important consideration is whether the business telephone service is based on VoIP or not. Traditional telephone systems are usually provided as hosted solutions. Many VoIP systems are hosted on a dedicated network that allows businesses to set up their own network and manage their own phone system.
Hosted solutions usually come with added features and a greater number of features than those offered by free options. Free VoIP phone systems usually don’t provide many bells and whistles, such as a hosted voice mail service or conference calling, or video conferencing, so businesses must evaluate their needs and decide if they want to pay for the extra features.
If you decide to go with a hosted solution, look to see if it offers all the features you need at a lower price than a hosted service without any extra fees. Some hosted VoIP solutions can be purchased separately and used for a cheaper price.