VoiP Services For Your Business
Choosing an Internet Phone Service can be a difficult task especially if you’re not used to it. It’s a whole new world, a different world where people talk and share with each other. In this world, the speed and quality of calls are way higher than what it used to be. To make things worse, many businesses and families are experiencing communication problems due to the poor state of the economy.
So now you have to decide on your next step. This is what could potentially be a difficult task for those who don’t know much about the Internet or the different Internet Phone Service providers that are out there. However, it is very easy to understand once you get to comprehend how all this works. Once you have decided on a particular Internet Phone Service provider for your home or office, you can now start making calls. Just like any regular phone plan packages, there are certain calling plan packages that you can choose from and avail of. These include local, toll-free, even anonymous calls, international calls, calling cards, and so forth.
Internet telephony can work in a variety of ways. Some Internet Phone Service providers provide voice and video connectivity, which can be delivered directly into a computer via the Internet. VoIP works by taking the analog sound signals and converting them into digital data which can then be transmitted over the internet. The technology behind voice is called Vonage, which is a protocol that is used to transmit voice calls over the internet and it was developed in the 1980s. There are various types of VoIP systems available such as SIP, VoBB, and so forth. Below are some of the more common ones:
SIP Systems – This is a newer technology and is being used by many small businesses today because it is a lot more flexible and cost effective than regular phones. With SIP, calls made through internet connections are subject to ‘uptime’ meaning they are not blocked for any reason unlike dial-up connections. Also, SIP uses the same technology as telephony using existing networks and IP telephones too.
SIP Systems – SIP is a very popular form of communication and is also one of the most advanced. Most Internet telephony providers offer SIP calling at very low costs because it is a ‘virtual’ phone system. This means that it gives the customer service of a telephone operator but is cheaper than traditional long distance and international calling services. Some of the common features of an Internet telephony service include voice mail to email, conference calling, auto attendant, music on hold, speed dialing, and caller ID.
Caller ID – This feature is offered by most VoIP providers and is a feature that allows you to see who is calling when you get an incoming call. However, there are some providers who are offering caller id with different schemes and offers. Some providers do not allow you to see your caller’s name and it is only revealed during an in-call session. This type of blocking is done mostly for group calls. In addition, some providers use the technology called ‘hold music’ which is like caller id but is not revealed to the caller.
Video Conferencing – This is another very popular way of communicating with your customers and business associates across the globe. Video conferencing can be used in offices, homes, and anywhere you want to have a video conference. The advantage of using voice services is that they can be done from anywhere and at any time and the participants can be all over the world and there is no restriction of the time or place of the conference. Most VoiP providers offer video conferencing at very low rates and the added feature of video conferencing can be availed by businesses for meetings and conferences. However, many of these businesses use video conferencing mainly for training purposes.
As you can see, choosing the right kind of Internet Phone System depends on several factors such as your business need, the kind of device you own, and the kind of customer support you require. If you are still not sure about what kind of Internet Phone System you require, then you can always take the help of internet search engines. These search engines will provide you with a list of VoiP service providers in your area and provide you with their reviews. With so many VoiP service providers around, you can make the most out of your internet connection and make optimum use of VoiP technology.